1. Introduction

Kraus Property Group at Coldwell Banker Realty (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our services, or communicate with us through social media, phone, text, or email.

By using our website or submitting your information, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

a. Personal Information
When you contact us, schedule a consultation, or complete a form, we may collect details such as:

• Name

• Email address

• Phone number

• Property preferences or service interests

• Any information you provide voluntarily in messages or forms

b. Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited, time spent, and referring URLs

• Cookies and similar tracking technologies (see Section 6)

c. Social Media and Third-Party Platforms
If you interact with us through Instagram, Facebook, or other platforms, we may collect information you make available through those channels (for example, your public profile name or messages sent to us).

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested services

• Schedule and manage consultations or appointments

• Send updates, real estate tips, and promotional communications (with your consent)

• Improve our website, marketing, and customer experience

• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell or rent your personal information.
We may share your data only with:

• Service Providers (such as CRM platforms, email services, or scheduling tools) to help us operate efficiently

• Affiliated Partners such as Coldwell Banker Realty for administrative or transaction-related purposes

• Legal Authorities if required to comply with applicable laws or protect our rights

All service providers are required to keep your data secure and use it only for legitimate purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no online platform is completely secure, and you share information at your own risk.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience, analyze traffic, and personalize content.
You can manage or disable cookies through your browser settings, but some website features may not function properly without them.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing emails or texts at any time by following the “unsubscribe” instructions or replying “STOP” to SMS messages

• Withdraw consent to data processing (where applicable)

To exercise your rights, please contact us at the email below.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law.

9. Third-Party Links

Our website or social media channels may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If we learn that we have inadvertently collected personal data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted with a new effective date. Continued use of our website after updates means you accept the revised terms.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Kraus Property Group at Coldwell Banker Realty
Office: (201) 792-4300 | Direct: (973) 891-0616